FAQs

Where is Universal Music Group located?

UMG has offices in approximately 60 countries. Universal Music Group N.V.’s corporate headquarters are located at ‘s-Gravelandseweg 80, 1217 EW in Hilversum, Netherlands and its operational headquarters are located at 2220 Colorado Avenue in Santa Monica, California.

How do I obtain information on internships and employment at your organization?

For information on working for Universal Music please click here.

How can I find out more about artists on the Universal Music Group roster?

For the latest artist information, please visit our individual label websites which will also have the most current social media information for your favorite artists and bands. For additional updates, you can also follow the Universal Music Group Facebook, Instagram, LinkedIn, TikTok and Twitter accounts.

How do I submit a demo to Universal Music Group?

Demo submissions should be directed to UMG’s record labels, but kindly note that they are unable to accept unsolicited material. Typically, demos are recommended to one of our labels’ A&R departments by a manager, agent, producer, radio DJ or other industry professional.

Please be aware: UMG employees will NEVER request anything of value in exchange for submitting music or securing a contract with our labels, or for your participation in any other activities in which UMG is engaged. Such action is directly contrary to UMG’s Code of Conduct. If anyone claiming to be affiliated with UMG fraudulently demands money from you to submit a demo, or as a purported “contract fee” or to defray “travel costs,” please be aware that this is a scam. You can report these individuals to us here.

I am a company or brand looking to partner with a Universal Music Group label or artist. Where should I direct my inquiry?

The Universal Music Group For Brands division provides innovative, tailor-made business solutions to companies and brands. Please visit the website for further information and contact details.

I am interested in licensing music for a project. How do I go about doing this?

Licensing requests should be directed to your local Universal Music Group office. To find details of the office in your country please click here. If you are in the United States and would like to license the master recording of a Universal Music Group artist please contact the Universal Music Enterprises Film & TV Department by visiting the Contact Us page on the UMG Sync website, or call the information hotline 310-865-0770.

If you would like to obtain rights to use a song or lyrics from a song that is published by Universal Music Publishing Group please visit the UMPG website and submit a request online by selecting “license request” at the bottom of the page. If you are unsure whether UMPG is the proper contact for your request, information on a song’s publishing company is usually found on the album’s packaging. You may also find publishing information on ascap.com, bmi.com or sesac.com.

I believe that I may be owed royalties from Universal Music Group, who may I contact for assistance?

If you believe you are owed either artist or mechanical royalties from a Universal Music Group Label, or have not received a statement, we may not have your correct address on file. Please visit the UMG Royalty Statement Portal to sign up to view your royalty statements online and find out how to update your address. If you have an issue related to Artist or Mechanical Royalties that requires you to speak to someone, you may leave a message with the Royalty Help Line (1-888-583-7176) or contact us by email at RoyaltyHelp@umusic.com. Please include your full name, phone number and a brief description of the issue in your message. Someone on our service team will either call or email you back within 5 business days.

If your songs are published through Universal Music Publishing Group (UMPG), or you otherwise believe you are owed Royalties from UMPG, you may visit UMPG Window to view your royalties. If you have questions you can leave a message with the UMPG Royalty Customer Service Line (1-888-474-4979) or contact UMPG by email at umpg.royalty@umusic.com. Please include your full name and phone number in your message. For additional information you may also visit the For UMG Artists section on this website.

I found your music being distributed or sold illegally on another web site or service. How can I report this?

If you see an example of UMG music being illegally distributed please feel free to contact us at ContentProtection@umusic.com.

I’m a member of the media, how can I contact someone in your communications department?

Please contact us via email at communications@umusic.com and your request will be forwarded to the appropriate contact.